Issue identified: July 2022
Status: Under Evaluation
Issue Summary: Lewmar anchor rode getting bound up and line being chewed up when in use.
Next steps: Working with vendor to address issue and replace malfunctioning components.
Questions/Comments/Concerns? Please submit the form below if you are experiencing issues with your Lewmar anchor system. For additional support in regards to warranty claims for Lewmar anchor systems, please reach out to Jeremy Schaldenbrand by calling 810-794-4888.
Issue identified: August 2022
Status: Resolved
Issue Summary: A parasitic draw on the starboard battery is draining the battery. We have identified two solutions to resolving this issue.
Solution A: Periodically clean the sensor housing with a mild detergent to remove any build-up that may interfere with the proper operation of the bilge pump. If the sensor accumulates excessive build-up, the pump will enter the timer mode. Pump will cycle every 2.5 minutes to sense for water. Once the debris is removed, the pump will return to level sense mode.
Solution B: After extensive testing, we determined that a component on the bilge pumps is triggering pumps to kick on when the boat is not in use and in result, draining the starboard battery.
To resolve this issue, remove the slider on the bilge pump as shown in the video below. Once remove, this will default your bilge pump to the "automatic" setting.
Questions/Comments/Concerns? If this did not correct your issue, please reach out to Jeremy Schaldenbrand by calling 810-794-4888.
Issue identified: August 2022
Status: Resolved
Issue Summary: JL Audio RGB LED controller does not allow Red and Green to be selected.
Solution:
Questions/Comments/Concerns? Please submit the form below if the video above did not solve your issue. For additional support in regards to support or warranty claims for LED controllers, please reach out to Jeremy Schaldenbrand by calling 810-794-4888.